Mailbook

Your convenient online address book.

Terms and Conditions, Cookie and Privacy Policy

These are the general terms and conditions and the privacy and cookie policy of Mailbook (https://mailbook.nl, https://mailbook.be and https://mailbook.app) operated by Ymedia Ventures B.V. ("Mailbook"). By using our website you agree to these conditions. Read this carefully before you use Mailbook.

Protecting your privacy and maintaining data security is our primary concern.

Instead of a complex legal explanation we have outlined our policy in our own words:

Address data:

  1. Mailbook offers a free service where users can create an address book ("Address book") where friends, family and acquaintances ("Friends") can be invited to submit their address details. The owner of a Address book can view, store, and export submitted addresses.
  2. Mailbook never shares the address data of its users with third parties.
  3. Address data submitted to the Address book is stored in our database. The personal data submitted can only be viewed and further processed by the Address book account owner.
  4. The Mailbook developers can view submitted address data for technical purposes. Only when strictly necessary.
  5. After submitting address data you will receive an e-mail from Mailbook with the address data submitted and the option to edit or delete them.
  6. Mailbook has invested to protect the data of our users. We use a so-called Content-Security-Policy against XSS, mandatory HTTPS connection to prevent connection interception, and we encrypt addresses before we store them in our database.

Mailbook account:

  1. When you create your own Address book we store the information you submit in our database. We create a public page under your name, e-mail and a title you specify where Friends can add their address. The address data will then be saved in your Address book. After registration you will receive a welcome e-mail to your e-mail address with the link of your personal page.
  2. If you choose to receive notifications when adding new addresses, you will also receive e-mails in the frequency you specify.
  3. If you share the address details request link with your contacts they will see your name and e-mail address at the bottom of this page.
  4. Do you want to stop using your Address book? If you are signed in, you can delete your Address book in your menu via "Settings". We then delete your Address book permanently: your data, the link to your personal page, and all address data of your contacts.

Visit site:

  1. When visiting Mailbook we store the following data in our own log files: your IP, which page you came from (referral), the properties of your browser and which Mailbook pages you visit. When you are logged in, we also save your “user id”.
  2. To facilitate online payments we utilize the online service by Stripe. Their script is loaded on the payment page and Stripe places cookies of its own. Read their privacy policy for what they do with those.
  3. We do not serve third-party tracking by Meta (Facebook and Instagram), Google or Microsoft on our website.

Orders:

  1. You can order address labels through Mailbook.
  2. Only once the payment has actually been made have you entered into a purchase agreement with us, and we will do our best to deliver the product as described on the website.
  3. The payment itself is handled by Stripe. You enter your payment details directly with Stripe and they do not reach our servers; to complete the payment we share your name, e-mail address, phone number and delivery address with Stripe. Read their privacy policy for how they handle that.
  4. Because our products are made to order, there is no cooling-off period.
  5. Delivery times are indicative and no rights can be derived from them, as we depend on third parties for this.
  6. We ship orders through PostNL with Track & Trace. We can make exceptions to this, in which case the order is sent using stamps.
  7. Mailbook reserves the right to cancel orders unilaterally and thereby dissolve the purchase. Mailbook will then refund the full purchase amount.
  8. If you are not satisfied with the result you have to report your complaint to bestellingen@mailbook.nl within 2 weeks. You can then choose between having it sent again or a (partial) refund.
  9. Address labels are handled by Ymedia Ventures B.V. Ymedia Ventures B.V. is not liable for damages exceeding the value of the order.

If you have any questions please contact hello@mailbook.app.